1xbetcm Privacy Policy — Your Data is Safe With Us

Last updated: January 2026 | Applies to all users

1xbetcm takes your privacy seriously. Read this policy to understand what data we collect, how we store it, and what rights you have.

Encrypted storage

All your personal and financial information is protected with SSL and AES-256 encryption.

Data is never sold

1xbetcm never sells your data or shares it with advertising companies.

Your controls

You can request to view, correct, or delete your personal data at any time.

Secure Payments

Every transaction is processed through an encrypted channel. Payment details are never shared with third parties.

Transparent cookie policy

Which cookies are used and why — explained clearly. Non-essential cookies can be turned off.

Limited retention period

Data is not kept longer than necessary. Once an account is closed, information is deleted within a defined period.

1. Introduction

1xbetcm (referred to as "we" or "the Platform") takes your privacy seriously. This Privacy Policy explains what personal data we collect when you use the 1xbetcm website (https://1xbetcm.ws) and mobile app, how we store it, and what we use it for.

Our privacy policy is written in plain, easy-to-understand language for everyday users in Bangladesh, so you always know where your information goes and how well it's protected. By using the platform, you agree to this privacy policy.

This Policy Terms & Conditionsapplies alongside this document. Reading both together will give you a full picture of your rights and responsibilities.

2. What Information We Collect

1xbetcm collects two types of information — data you provide directly and data collected automatically while you use the platform.

2.1 Information You Provide Directly

Data Type Example Why It's Needed
Introductory Information Name, date of birth, national ID number KYC Verification
Contact information Email, phone number, address Account registration & support
Financial Information Mobile banking number, bank account Payments & Withdrawals
Login Details Username, password (hashed) Account Security
Verification documents Photos of NID, passport, or driving license Identity verification

2.2 Automatically Collected Information

  • IP address and device type
  • Browser and operating system details
  • Login timestamps and activity logs
  • Betting history and transaction records
  • Location data (approximate, IP-based)
  • Data collected from cookies and tracking pixels

3. How We Collect Data

1xbetcm collects your information in the following ways:

  • Registration form: Via the form filled out during account registration
  • KYC process: From documents uploaded during identity verification
  • Payment processing: Payment method details at the time of deposit and withdrawal
  • Support contact: When contacting us via live chat, email, or phone
  • Platform Usage: Through automated logging and analytics tools
  • Cookies and similar technologies: To improve your experience on the website or app

4. How We Use Your Data

Collected data is used solely for the following purposes:

  • For account registration and management
  • To process payments and keep transactions secure
  • For KYC verification and fraud prevention
  • To provide customer service and support
  • To personalize your betting experience
  • To send promotional offers and bonus updates (with your consent)
  • To meet legal and regulatory obligations
  • To improve platform security and performance
  • To prevent money laundering and other illegal activities

If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings or by contacting support.

5. Sharing Data with Third Parties

1xbetcm respects your privacy. We do not share your data with third parties except in the limited circumstances outlined below:

5.1 Situations where data may be shared

  • Payment processors: Only the information required to complete transactions (e.g. bKash, Nagad)
  • KYC service provider: With trusted third parties for identity verification
  • Legal authorities: When required by court order or legal obligation
  • Technology partners: For platform operations (cloud hosting, security services)

1xbetcm never sells your data, shares it with advertisers, or uses it for any unnecessary purpose.

5.2 Third-Party Obligations

All third parties with whom 1xbetcm shares data are bound by agreements consistent with our privacy policy. They may only use the data for specified purposes and are not permitted to share it further on their own.

6. Data Security Practices

1xbetcm uses industry-leading technology to keep your data secure:

SSL/TLS encryption AES-256 data encryption Firewall protection Two-Factor Authentication Password hashing Regular security audits
  • All data transmissions are encrypted via SSL/TLS protocol
  • Stored data is protected with AES-256 encryption
  • Passwords are never stored in plain text — only the hash value is kept
  • Only a limited number of staff have access to sensitive data
  • Regular security audits and penetration testing are conducted
  • Data centers are monitored 24/7

If you notice any security issue or suspicious activity, immediately support@1xbetcm.wsto let us know.

7. Cookies & Tracking Technologies

Several types of cookies are used on the 1xbetcm platform:

Cookie types Purpose Duration
Essential Cookies Login sessions, security tokens Deleted when the session ends
Functional Cookies Language preferences, theme settings Up to 1 year
Analytics cookies Page views, user behavior analysis Up to 6 months
Security cookies Fraud detection, session verification Session-based

You can manage or block cookies through your browser settings. However, disabling certain cookies may limit platform functionality.

8. Data Retention

1xbetcm does not retain data longer than necessary. The general policy is as follows:

  • All data is retained for as long as your account remains active
  • After account closure, financial transaction records are typically retained for 5–7 years (for legal compliance)
  • KYC documents may be retained for up to 5 years after account closure
  • Betting history is kept for a maximum of 3 years after account closure
  • Inactive account data enters the deletion process after 12 months

9. Your Rights

1xbetcm grants you the following rights over your personal data:

Right to Access

To find out what information we hold about you, submit a request to our support team. You will receive a response within 30 days.

Right to Rectification

If any of your information is incorrect or outdated, you can update it yourself from your profile or by contacting support.

Right to delete data

You can request account closure and deletion of your data. Data will be erased unless retention is required by law.

Right to Object to Processing

You can opt out of marketing communications or object to specific types of data processing.

Right to Data Portability

To receive a copy of your data in a standard format, submit a request to our support team.

To exercise any of your rights, email: support@1xbetcm.ws

10. Minors' Data

1xbetcm does not knowingly collect or store information from anyone under the age of 18. If a minor registers an account, it will be terminated and all associated data will be deleted immediately.

If a parent believes their child has created an account on 1xbetcm, they should immediately contact support@1xbetcm.wsto get in touch.

11. Changes to the Privacy Policy

1xbetcm may update this Privacy Policy at any time. If significant changes are made:

  • A notice will be posted on the platform's homepage
  • Notification will be sent to the registered email
  • The "Last Updated" date at the top of the page will change

Continued use of the platform after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly.

12. Contact

For any privacy-related questions, complaints, or requests, please get in touch with us:

We typically respond within 48 hours. Complex matters may take up to 30 business days.

For more details, visit our Terms & Conditions and Responsible Gaming page as well.

Privacy FAQs

No. Your phone number or any other contact details are never sold or shared with third parties. Only essential service providers such as payment processors receive specific data, and only under a formal agreement.

After account closure, most data is deleted within a set timeframe. However, financial transaction records and KYC documents are generally retained for 5–7 years due to legal obligations.

Yes, you can request a copy of the data we hold about you at any time. Email support@1xbetcm.ws and we will provide it within 30 days.

Disabling essential cookies may cause issues with login and sessions. Turning off analytics and functional cookies will not stop the platform from working, but some features may be unavailable.

Yes. All payment data is transmitted via SSL encryption and stored using AES-256. Full card or mobile banking details are never stored on our servers.

Your Information is Secure — Join With Confidence

Your privacy is our priority at 1xbetcm. Register now and join Bangladesh's most trusted betting platform.

  • Fully encrypted account protection
  • Fast & Secure Payment Methods
  • 24/7 Customer Support in Bengali
Responsible Betting

Betting is for users aged 18+ only and is intended for entertainment purposes. For support, visit Responsible Gaming

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